CFPB Consumer Complaint Narratives and Visualizations
Back to all collectionsSummary
The CFPB Consumer Complaint Narratives and Visualizations collection provides descriptions of consumer complaints about products and services in addition to visualizations of complaint data.
| Agency | CFPB |
|---|---|
| Data Checkup |
Historical Data Availability
Gone
On August 14, 2026, CFPB ceased publication of complaint narratives and visualizations. Summary data have been moved to an archive.
Future Data Availability
Gone
On August 14, 2026, CFPB ceased publication of complaint narratives and visualizations. Summary data have been moved to an archive.
Data Quality
Gone
On August 14, 2026, CFPB ceased publication of complaint narratives and visualizations. Summary data have been moved to an archive.
Statutory Context
High Risk
The Dodd-Frank Act requires the CFPB to maintain a complaint database. However, the publication of unverified complaint narratives and associated data visualizations is discretionary.
Staffing and Funding
Gone
On August 14, 2026, CFPB ceased publication of complaint narratives and visualizations. Summary data have been moved to an archive.
Policy
Gone
On August 14, 2026, CFPB ceased publication of complaint narratives and visualizations. Summary data have been moved to an archive.
Last updated: 2026-09-30
Details
| OMB Control Number | [] |
|---|---|
| Related ICRs |